Success story: Sidoli’s Ice Cream
Background
With over 100 years of history, Sidoli’s Ice Cream was founded by Benedetto ‘Ben’ Sidoli in 1922 when he made the three-week journey from Bardi in Italy to Cwm near Ebbw Vale.
Nowadays, the fourth generation of the Sidoli family runs the business and they produce over 50 different flavours of dairy ice cream. They have received multiple National Ice Cream Awards for their products, including a Gold Medal in 2020 for their salted caramel ice cream.
Sidoli’s have held SALSA food safety certification since 2010 and ZERO2FIVE have supported the company for a number of years with mentoring and internal auditing in relation to the standard.
Support from ZERO2FIVE
Each year, ZERO2FIVE supports Sidoli’s in maintaining their SALSA certification by carrying out independent internal audits of the company’s food safety management systems. These audits assess compliance with the requirements of the standard and highlight opportunities for best‑practice improvements.
Most recently, ZERO2FIVE supported Sidoli’s with improving the layout and structure of their HACCP plan by providing a clear, user‑friendly template and delivering one‑to‑one mentoring on its effective use. ZERO2FIVE also assisted the company with allergen risk assessments and cleaning verification, conducting a hygiene audit to verify their cleaning standards. In addition, ZERO2FIVE provided labelling support for one of Sidoli’s new products, reviewing the label to ensure full compliance with current legislation.
SALSA audited Sidoli’s in February 2026 and the company passed successfully with no non-conformances and no improvements.
Benefits of the support
As a result of maintaining their SALSA certification, Sidoli’s have been able to uphold their reputation as a manufacturer of high quality, safe products. This has enabled the company to retain their existing customers across Wales and safeguard 17 jobs within the company.
With the planned launch of SALSA Issue 7 during 2026, ZERO2FIVE will support Sidoli’s through the transition to the updated standard, providing targeted mentoring and conducting additional internal audits to ensure full readiness.
Stef Sidoli, Sidoli’s Ice Cream: “The support from ZERO2FIVE has been vital to our business. The depth of knowledge and expertise they provide is extremely valuable in assisting with our SALSA audits and inspections. The support is always provided in a professional but approachable manner. I would highly recommend working with ZERO2FIVE if you are a food business.”
Get in touch with us
If you’d like to find out more about how we can help your business or have any questions about the support we can offer, then please get in touch.
