Success story: Beacon Foods
Background
Beacon Foods are a family-owned business of over 30 years that are based in the Brecon Beacons. At their BRCGS certified factory they produce a diverse range of added-value fruit and vegetables, including pureed, roasted, chargrilled and sautéed products as well as sauces, marinades, chutneys and compotes.
ZERO2FIVE has previously provided Beacon Foods with a range of technical support and during a recent business review meeting with the company, they expressed an interest in bespoke root cause analysis training.
Root cause analysis is a problem-solving tool that enables food manufacturers to investigate the underlying causes of potential food safety management issues and put in place permanent solutions that prevent problems from reoccurring.
Support from ZERO2FIVE
Food safety management experts from ZERO2FIVE developed a bespoke root cause analysis workshop that was delivered on site to Beacon Foods. 18 delegates from across the company attended the workshop, including technical, engineering, production and training team members.
The training event included interactive activities looking at the fundamentals of root cause analysis, a practical case study using a hypothetical scenario, and a real-life example from Beacon Foods that looked at how root cause analysis could be applied in practice
Benefits of the support
As a result of the support, the Beacon Foods team were trained in how to implement root cause analysis in their company. Using the investigative tool has many benefits for manufacturers, including driving continuous improvement in food safety management, avoiding the costs of product recalls and reoccurring issues, reducing customer complaints, and protecting brand reputation.
Mark Commons, Training Coordinator, Beacon Foods, said:
“ZERO2FIVE’s bespoke root cause analysis training has resulted in a change in mindset amongst our team that has led to better outcomes for investigating any possible food safety issues. Our staff are empowered to conduct in depth investigations to support understanding the root cause of problems.”
Get in touch with us
If you’d like to find out more about how we can help your business or have any questions about the support we can offer, then please get in touch.
